Quality Policy
Setaram Instrumentation is committed to providing design, development and production services for high-quality instruments and services for niche market applications.
The organisation has built up an excellent reputation throughout the world, serving many customers in different industries.
Setaram's success was, and remains, attributable to a firm commitment to quality.
Setaram Instrumentation aims to provide faultless services and equipment to its customers, on time, within budget and designed so that customers can work safely and efficiently. The organisation operates a Quality Management System which gained ISO 9001: 2000 certification in 2004, including for aspects specific to the design, development and production of instruments and services.
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Setaram's management undertakes to develop and improve the Quality Management System, improve the system's effectiveness continuously and increase customer satisfaction.
The management has an ongoing commitment to:
1. Achieving customer satisfaction by ensuring that customers' needs and expectations are identified and met.
2. Communicating, throughout the organization, the importance of fulfilling customers' needs and meeting legal requirements.
3. Establishing the Quality Policy and its objectives.
4. Conducting Management Reviews of the effectiveness of implementation of the Quality Management System.
5. Ensuring the availability of resources.
The organisation constantly monitors its quality performance and implements improvements when appropriate.
The Quality Policy is reviewed regularly in order to ensure its continued relevance.
library,spare parts catalog and newletters
NEW PRODUCT: PCTPro E&E
A fully automated Sievert instrument for measuring Gas (CO2, CH4, C2H6, N2) Sorption properties of materials.
CO2 CAPTURE & SEQUESTRATION
Find out how our instrumentation is used to study CO2 Capture and Sequestration NEW PRODUCT
Introduction of a new autosampling option for LABSYS, market leading TGA, STA and TG-DSC
All news- November 03, 2010 - November 03, 2010
BATTERY SAFETY 2010
Boston, MA - USA
We will also be holding a workshop on November 4th entitled:
An Introduction to Assesment of Batteries & Materials Using Calorimetry and Thermal Analysis
A seminar designed to help understand the applications of calorimetry and thermal analysis in the assessment of batteries, cells and materials development. This includes everything from screening materials, to self discharge and of course abuse and overcharge testing.
The agenda is a series of presentations that introduce the techniques, principles of operation and key measurement capabilities of different techniques as well as a review of data and publications in the recent months that describe experimental procedures being applied today throughout the battery world. - October 18, 2010 - October 22, 2010
MATERIAUX 2010
Nantes, FRANCE
Stand 23
Co-organized by more twenty learned societies, these events have been meeting opportunities between the national actors in the various fields of Materials Science.
For this 3rd edition, 14 symposiums are proposed whose:
- Civil engineering and Futur Habitat
- Energy Storage & Conversion
- Materials for Transport
- Materials & Environment
- Nanochemistry, Nanomatérials, Nanostructures
- Materials and Health Safety
- Thermodynamics and Materials for High Temperatures
- Mechanical properties and Spoiling
- Material stakes for the nuclear reactor (generation IV) - September 05, 2010 - September 08, 2010
MOF'S Conference
Marseille, FRANCE
This conference will follow the very successful 2008 conference that was held in Augsburg. The conference 2010 will be organized in Marseille at a central location overlooking the old port. The aims of MOF2010 are to address all questions concerning the community working with Metal Organic Frameworks, Metal Coordination Compounds and related materials. The spectrum of topics to be treated range from synthesis and characterization of new materials to properties of materials towards potential applications in biology/medicine, catalysis, magnetism, luminescence and sorption. Both experimental and theoretical aspects will be dealt with, along with key questions pertaining to potential industrial applications of this fascinating family of materials. - September 05, 2010 - September 10, 2010
SCTE 2010
Annecy, FRANCE
17th International Conference on Solid Compounds of Transition Elements
SCTE 2010 will be held in Annecy September, 5-10, 2010. The conference will be jointly organized by Institut Néel, CNRS-Université Joseph Fourier, Grenoble and Institut de Chimie de la Matière Condensée de Bordeaux, CNRS- Université Bordeaux 1, Bordeaux.